Cashback is a share of the cost you already pay your broker, returned to you per eligible lot. It is priced when your position closes, checked against your broker’s own report, and released only once the two agree. Each of the ten states below is the exact label you will see in the app.
Estimated, before broker verification. Only a Verified amount that has been released is money. Cashback terms.
Priced from the broker's published programme as soon as the position closes. Provisional: the broker has not confirmed the line yet.
The line has been handed to the current weekly cycle and is being matched against the broker's own report.
The broker report agrees with the position we read. Verified, but not yet released, so it is not withdrawable.
The cycle has been approved and released. This is the only state that is money: you can request a payout from it.
Held against your payout request so it cannot be spent twice. Reserved oldest-first from your Available balance.
The payout has been approved and submitted to the payout provider, and is being broadcast to the network.
Confirmed on the network. The receipt shows the positions it came from, the rate used and the transaction hash.
The transfer did not complete. The amount returns to Available with an explicit ledger line, never silently.
A compliance or reconciliation check has paused the line. The reason is always printed next to it.
The line did not qualify — for example the account was not attributed to LotsBack, or the instrument is not in the programme. The reason is always printed next to it.
| State | What it means | Counts toward | Timing |
|---|---|---|---|
| Estimated · provisional | Priced from the broker's published programme as soon as the position closes. Provisional: the broker has not confirmed the line yet. | Estimated bucket only | Within minutes of the position closing |
| Verifying with broker | The line has been handed to the current weekly cycle and is being matched against the broker's own report. | Verifying bucket only | From cycle close until the broker report is matched |
| Verified | The broker report agrees with the position we read. Verified, but not yet released, so it is not withdrawable. | Verified, not yet available | Usually within 3 business days of cycle close |
Estimated and Verifying never borrow the mint hue, and no state is signalled by colour alone: every badge carries an icon and its text.
Within minutes, the lot is priced from your broker's published programme version and appears as Estimated · provisional. Nothing is guaranteed at this point.
Every line from that week moves to Verifying with broker. Cycles run Monday to Sunday and close at the end of Sunday, UTC.
The broker's own report is matched line by line. Usually complete within 3 business days of cycle close. A match becomes Verified; anything else becomes an exception a person reviews.
An operator who did not resolve the exceptions approves the cycle, and a second release step moves the lines to Available. Available is the only state you can request a payout from.
The amount is Reserved for payout immediately, oldest lines first, so it cannot be committed twice.
Payout runs happen twice a week. The line goes to Processing payout, then Paid once the network confirms it — with a receipt and a transaction hash.
Your balance stays with your broker. LotsBack never takes custody of trading capital and never has a right to it.
The broker connection is read-only. LotsBack reads closed positions; it cannot open, modify or close anything.
Only you can add a payout destination, and a new one sits in a cooling period before it can be used.
Cashback reduces your trading costs. It does not reduce trading risk and it does not offset a losing position.
Nothing is released until the broker's own report agrees with it. An unmatched line becomes an exception a person reviews.
Brokers pay LotsBack for introduced volume; LotsBack shares part of that with you. There is no subscription and no payout fee.
Estimated, before broker verification. Only a Verified amount that has been released is money. Cashback terms.
Trade normally.
Get lots back.
Trading leveraged products carries a high level of risk and can result in the loss of your capital. Cashback reduces trading costs and does not reduce that risk, and it does not offset a losing position. LotsBack is an introducing partner, not a broker: it never holds your trading money and never trades on your behalf. Eligibility depends on broker, account type, instrument and jurisdiction. Amounts shown before a cycle is verified and released are estimates.
| The cycle has been approved and released. This is the only state that is money: you can request a payout from it. |
| Available balance |
| On cycle release |
| Reserved for payout | Held against your payout request so it cannot be spent twice. Reserved oldest-first from your Available balance. | Reserved balance | The moment you request a payout |
| Processing payout | The payout has been approved and submitted to the payout provider, and is being broadcast to the network. | Reserved balance | Payout runs, twice a week |
| Paid | Confirmed on the network. The receipt shows the positions it came from, the rate used and the transaction hash. | Lifetime paid | Minutes after broadcast, per network |
| Payout failed | The transfer did not complete. The amount returns to Available with an explicit ledger line, never silently. | Returns to Available only after an explicit failure line | As soon as the provider reports the failure |
| On hold · compliance review | A compliance or reconciliation check has paused the line. The reason is always printed next to it. | Held bucket | Until the check clears |
| Rejected · account not attributed | The line did not qualify — for example the account was not attributed to LotsBack, or the instrument is not in the programme. The reason is always printed next to it. | Nothing | At verification |